Declaración de privacidad (UE)

This privacy statement was last updated on 13 March, 2023 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://shaboutique.com/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

1.1 We use your data for the following purpose:

Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

• Name, Address and City
• Email address
• Financial data
• Birth date
• Username, passwords and other account specific data
• IP Address
• Location
• Medical data
• Visitor behavior
• Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon termination of the service for the following number of months: dos años

1.2 We use your data for the following purpose:

Payments

For this purpose we use the following data:

• Name, Address and City
• Email address
• Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.3 We use your data for the following purpose:

Registering an account

For this purpose we use the following data:

• Name, Address and City

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.4 We use your data for the following purpose:

Newsletters

For this purpose we use the following data:

• Email address

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.5 We use your data for the following purpose:

To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

• Name, Address and City
• Email address

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.6 We use your data for the following purpose:

To be able to comply with legal obligations

For this purpose we use the following data:

• Name, Address and City
• Email address

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.7 We use your data for the following purpose:

Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

• Visitor behavior

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.8 We use your data for the following purpose:

To be able to offer personalized products and services

For this purpose we use the following data:

• Name, Address and City
• Email address
• Location

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:

Processors

Third parties

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

• TLS / SSL

5. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Automated decision-making

We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programs or systems without human intervention.

Retargeting

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

ALBIR HILLS RESORT S.A.U.
Verderol 5
El Albir (Alfaz del Pi) ALICANTE 03581
Spain
Website: https://shaboutique.com/en
Email: gdpr@shawellnessclinic.com
Phone number: (+34) 966 811 199

Annex

WooCommerce

Lo que recopilamos y almacenamos

Mientras visitas nuestro sitio realizaremos el seguimiento de:

• Los productos que has visto: usaremos esto para, por ejemplo, mostrarte productos que has visto recientemente
• Ubicación, dirección IP y tipo de navegador: usaremos esto para propósitos como estimar impuestos y costes de envío
• Dirección de envío: te pediremos que facilites esto para que podamos, por ejemplo, estimar el coste del envío antes de que hagas un pedido, ¡y enviarte el pedido!

También usamos cookies para realizar el seguimiento de los contenidos del carrito mientras navegas por nuestro sitio.

• Enviarte información sobre tu cuenta y pedido
• Responder a tus solicitudes, incluidos reembolsos y reclamaciones
• Procesar pagos y evitar el fraude
• Configurar tu cuenta para nuestra tienda
• Cumplir con cualquier obligación legal que tengamos, como cálculos de impuestos
• Mejorar las ofertas de nuestra tienda
• Enviarte mensajes promocioniales, si eliges recibirlos

Si creas una cuenta almacenaremos tu nombre, dirección, correo electrónico y número de teléfono, lo que usaremos para el proceso de pago y futuros pedidos. Normalmente almacenamos información sobre ti durante el tiempo que necesitemos la información para los propósitos para los que la recopilamos y usamos, y no estemos legalmente obligados a seguir guardándola. Por ejemplo, almacenaremos información de los pedidos durante XXX años para propósitos de impuestos y contabilidad. Esto incluye tu hombre, dirección de correo electrónico y direcciones de facturación y envío. También almacenamos comentarios o valoraciones, si eliges dejarlos.

Quién de nuestro equipo tiene acceso

Los miembros de nuestro equipo tienen acceso a la información que nos ofreces. Por ejemplo, los administradores y gestores de tienda pueden acceder:

• La información de pedidos, como qué se compró, cuándo se compró y dónde se debería enviar, y
• La información de cliente, como tu nombre, dirección de correo electrónico, y la información de facturación y envío.

Los miembros de nuestro equipo tienen acceso a esta información para ayudar a completar pedidos, procesar reembolsos y darte soporte.

Lo que compartimos con otros

Compartimos información con otros, que nos ayudan a ofrecer nuestros pedidos y gestionar servicios para ti; por ejemplo --

Pagos

Aceptamos pagos mediante PayPal. Al procesar pagos algunos de tus datos se pasarán a PayPal, incluida la información requerida para procesar o dar soporte al pago, tales como el total de la compra y la información de facturación. Por favor, revisa la política de privacidad de PayPal para más detalles.

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